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Trial and license

Start your trial, activate a license, or move it to another Mac.

Your seven-day trial starts when you first start dictation while connected to the internet. Installing TessFlo, reading policies, and downloading a model do not start it.

After the trial starts and models are installed, ordinary dictation can work offline until the trial expires. When it ends, you need a paid license to start another dictation. There is no free daily allowance afterward; a recording already underway can finish.

What your purchase includes

The current offer is USD 13 total, paid once, with no recurring subscription for the included features. It covers continued use of the TessFlo features described before payment on compatible systems, subject to the license conditions.

Indefinite development or support, compatibility with every future macOS version, and every future feature, major upgrade or separately priced service are not guaranteed. Updates required by law or expressly included in the purchase remain included. Customers who purchased under an earlier offer retain their promised entitlements. See the Terms of Use for the full scope and service-retirement arrangements.

Permitted use and license restrictions

You may use TessFlo for lawful personal and business work. The license belongs to the purchasing person or organization and permits one active Mac at a time. It is not permission to resell, share keys outside authorized use, sublicense, rent, redistribute or repackage the proprietary app. Assignment to another person or organization requires written permission, except where applicable law requires otherwise.

Do not bypass trial or activation safeguards or reverse engineer or modify proprietary code except as permitted by the Terms, applicable law or a relevant third-party license. These restrictions do not remove independent model/software rights or prevent lawful sharing of your transcripts and output.

Buy and activate

  1. Open TessFlo Pro in the sidebar area.
  2. Choose Buy a license. Review the price and purchase terms at checkout.
  3. After purchase, return to TessFlo and enter your key under Already have a key?.
  4. While online, choose Activate.
  5. Confirm Active on this Mac before relying on paid access.

Keep your receipt and key somewhere safe. Do not include the key in support screenshots or public messages.

Find your key or receipt

Check your Polar purchase email, including spam or junk. You can also use TessFlo Pro → Manage purchase and follow the portal’s sign-in steps while online.

If you cannot retrieve the key, contact support with your purchase email and order reference. An order number is not a license key. Do not buy again just because the email is missing.

Move to another Mac

The current Terms of Use allow one active device at a time. The same license holder may move activation to a replacement Mac; this does not assign the license to another person or organization.

  1. Connect the old Mac to the internet and open TessFlo Pro.
  2. Choose Deactivate this Mac… and follow the confirmation. You may need your key again.
  3. Wait for deactivation to succeed.
  4. Activate the same key on the new Mac while online.

Uninstalling does not deactivate a license. If the old Mac is unavailable or deactivation fails, contact support. Do not repeatedly activate or delete local data.

Reconnect when verification is needed

Paid access needs periodic online verification. Under the current Terms, verification lasts 30 days from issuance. If renewal fails because of a connection or service outage, limited grace can last up to 40 days after that verification expires.

Failed retries do not restart the grace period. Successful verification is required when it ends. If TessFlo shows Verification overdue, reconnect and use Check again if offered.

Trial access does not receive paid outage grace. A revoked or deactivated license is also different from a temporary connection failure. The Terms explain the full verification and grace rules.

Purchase and refund questions

Read the current Refund Policy and the terms shown before payment. Opening checkout does not make a purchase. Downloading or activating TessFlo does not promise a satisfaction refund.

Still need help? Contact supportInclude your TessFlo version and what happened.